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About Us
 Penny A. Rasins ~ Owner / Consultant
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Penny Rasins founded Healthcare Management Services in 1996 after a 23 year career in the healthinsurance industry. She said her reason was simple, 'It became very frustrating seeing the the direction the insuranceindustry was headed
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It went from ‘How can I get this claim paid?’ to ‘What policy language can we use to deny
payment.’ I decided to use my extensive
knowledge of the insurance industry and go to work for the other side.”
Commitment to the success of
her clients is at the core of her business philosophy. Never satisfied with the status quo, she continually
looks for ways to enhance the services available to her clients. HMS is structured to be more than just a
billing service, she states, but rather a business partner. Marketing,
financial planning and networking are just a few of the services provided.
Penny has gained the respect of
the medical community as evidenced by her solicited contribution to the AORN
publication RN First Assistant Guide to Practice - Reimbursement for the
Self-Employed RNFA.
With a very experienced and
capable staff to handle the day to day operations Penny will on occasion take
some time away from the business to participate in AKC events with her champion vizslas.
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 Donna Mazac ~ Account Manager
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Donna Mazac, Account Manager for Healthcare Management
Services since 2003, is the liaison between HMS clients and the insurance
companies. Responsible for the day to
day operations Donna draws on her 25 plus years of experience in both
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the
medical and insurance fields to resolve any issues that might delay or reduce
the expected reimbursements from the insurance company to the client.
Donna’s exemplary interpersonal skills enable her to resolve
patient concerns, address client requests and convince claims adjusters to
process claims for maximum reimbursement.
Always interested in expanding her horizons and feeding her
desire for personal growth Donna obtained her license in Massage and Bodywork
Therapy and received her National Certification in 2009.
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 Sharon Goddard ~ Administrative Manager
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Sharon Goddard, Administrative Manager for
Healthcare Management Services, joined HMS in 2003 following a diversified career
path spanning 45 years and several different industries: travel, financial,
healthcare and insurance. She uses the
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experience she gained along the way to manage the many and varied responsibilitiesthat make up her position with HMS.
Sharon has been
married 46 years, has 3 children, 7 grandchildren, and a Cavalier King Charles
Spaniel who she says is one of the joys in her life. Sharon’s hobbies include traveling, reading
and watching her home team, the Green Bay Packers, during football season.
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 Patricia Panek ~ Claims Management
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Patricia Panek joined the HMS team in 2003 to oversee their
claims management operation. Utilizing
her extensive knowledge of insurance claim processing coupled with her medical
background she is able to navigate the myriad of obstacles put
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in place by the
insurance companies in order to move a claim through the system. Tenacious by nature, Tricia will not allow
the insurance representative to dismiss her efforts in getting a claim
processed. As a result HMS can boast
they maintain a 100% resolution of all claims – no claim gets lost in the
system with Tricia on the job!
When asked how she deals with the stress of battling the
insurance companies she said she loves spending time outside tending her flower
and vegetable gardens and when the weather drives her back inside she enjoys
painting and doing crafts.
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 Evelyn Godshall ~ Office Support
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Following a 25 year career working in a medical practice
with a broad range of responsibilities Evelyn thought she was ready for
retirement; but it didn’t take long for her to realize she missed the mental
stimulation of working with patients
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patients and co-workers. HMS was fortunate that Evelyn decided
semi-retirement was more suited to her lifestyle. Capitalizing on her organizational skills and
willingness to take on any and all office projects she keeps everyone on task.
Evelyn’s generous nature is also an asset to her church were
she volunteers; serving on various committees that benefit from her excellent
organizational skills. Evelyn also
enjoys reading and spending time with her four grandchildren.
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